State Farm® Insurance Agent Trevor Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marianne Heath
November 9, 2024
5
out of
5
rating by Marianne Heath
"All the folks at State Farm in San Rafael are truly wonderful. So friendly, helpful and really take the time to engage with their clients and educate them with proper insurance needs. Something that is rare these days. I highly recommend them!"
We responded:
"Marianne, Thank you so much for your wonderful review! I'm glad to hear that you found our team in San Rafael friendly and helpful. We truly value taking the time to engage with our customers and ensuring they understand their insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Aideth Lopez
November 8, 2024
5
out of
5
rating by Aideth Lopez
"Hello this is from Andrea Smith, and I wanted to share my experience with Anissa! She was very helpful with the right information that I needed eventually though I had some difficulties to understand the procedure of paperwork during the process on my account! She was very polite and patient giving an awesome costumer service. Anissa wanted to say thank you for helping me throughout the whole time, I truly appreciate it a lot . Thank you!!"
We responded:
"Aideth, thank you for sharing your experience! I'm glad to hear that Anissa was able to provide you with the information you needed and that her patience and politeness stood out during the process. We truly appreciate your kind words and are grateful to have Anissa on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Rodney Whiting
November 6, 2024
5
out of
5
rating by Rodney Whiting
"Hello, I just wanted to let you and everyone know what an outstanding job Eve does at state farm. I have two policies with state farm and Eve handles it all so easy. And now after bringing Anissa on board it's even better. Anissa was/is super knowledgeable and friendly she's a big part of why I stayed and will continue them. She had the answers I needed and came back with the numbers I wanted. Way faster and easier than I thought. I'm hoping both Anissa and Eve stay together, they make a great team and Anissa will help with everything possible. I'll be staying there and would recommend to anyone looking for insurance. Thank you Rodney Whiting"
We responded:
"Thank you, Rodney, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eve, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Tashyia Smith
October 30, 2024
5
out of
5
rating by Tashyia Smith
"Alissa has been great with me, very patient, may have spelled her name wrong. But she made sure to respond to my request in a timely manner and very nice. Thank you"
We responded:
"Hi Tashyia, Anissa is indeed a valuable part of our team, and I'm happy to know she provided you with such patient and timely service. Your kind words mean a lot to us. If you need any further assistance, we're always here to help. Mahalo for sharing your experience! - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Robert Turner
October 29, 2024
5
out of
5
rating by Robert Turner
"Anissa Espinoza (with Trevor lam Insurance) was exceptional. I have never contacted the office. I needed to be sure certain Mortgage information was updated with my Flood Insurance. Within the first few moments of my call, she was able to answer/confirm information. It was uncanny how she was able to execute provide information so efficiently. Thank You So Much for such a wonderful experience."
We responded:
"Robert, thank you for sharing your experience! I'm glad Anissa was able to assist you so efficiently with your mortgage and flood insurance information. It's wonderful to know that you had such a positive interaction. We appreciate your kind words and look forward to helping you with any future needs. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Anthony Garcia
October 25, 2024
5
out of
5
rating by Anthony Garcia
"Anissa is a wonderful help to me when I called about my policy. She was able to have all the right answers and help me with my insurance policy."
We responded:
"Anthony, thank you for your wonderful review! I'm happy Anissa was able to assist you effectively with your policy. Her dedication to providing accurate information and support is truly valued. If you have any more questions or need further assistance, our office is always here to help. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Marcelo Bártolo
October 14, 2024
5
out of
5
rating by Marcelo Bártolo
"Shawn Lee, we are really happy with the work you did for us, you surprised us a lot, you will have us as loyal customers from now on and not forgetting Eve, who was very patient. Thank you StateFarm, God bless you!"
We responded:
"Hi Marcelo, Shawn and Eve are indeed valuable members of our team, and I'm glad they could provide you with such a positive experience. Your loyalty means a lot to us, and we're grateful for your kind words. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us! - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Karina Monterroza
October 11, 2024
5
out of
5
rating by Karina Monterroza
"Since I switch to statefarm I had no issues.eve is amazing at helping to answer any questions"
We responded:
"Karina, thank you for your wonderful review! I'm glad to hear that your experience with State Farm has been smooth and that Eve has been so helpful in addressing your questions. We appreciate your trust in us and are always here to assist you with any future needs. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Brandon Fong
October 9, 2024
5
out of
5
rating by Brandon Fong
"Worked with Eve and she provided exceptional support, making the entire process seamless and efficient."
We responded:
"Thank you, Brandon! I'm glad to hear that Eve provided exceptional support and made the process seamless and efficient for you. We appreciate your feedback and are always here to assist with any future needs. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
jessica castillo
October 1, 2024
5
out of
5
rating by jessica castillo
"Im currently a State Farm customer and i very much appreciate the professionalism that the receptionist held through out the call. She answered the call as soon as i called. I had called my wrong agency but she helped with all my questions and was very caring and helpful. Im ready to switch over whenever she is licensed! I would love to work with her for a life insurance."
We responded:
"Thank you, Jessica, for your wonderful review! I'm glad to hear that our receptionist provided you with such professional and caring assistance, even though you initially called the wrong agency. It's great to know she was able to help with all your questions. We appreciate your loyalty as a State Farm customer and look forward to the possibility of assisting you with your life insurance needs in the future. If you have any other questions or need further assistance, please don't hesitate to reach out. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
David Adams
September 20, 2024
5
out of
5
rating by David Adams
"I've been thinking about changing my insurance. When I spoke to Anissa, the receptionist at State Farm, she was kind and courteous and answered all of my questions."
We responded:
"David, thank you for your kind words and the 5-star rating! I'm happy to hear that Anissa was able to assist you with your questions in such a courteous manner. Our team is always here to help with any of your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out! - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Edgar Worth
September 20, 2024
5
out of
5
rating by Edgar Worth
"Trevor Lambs agency personnel are always helpful and professional!"
We responded:
"Thank you, Edgar! I'm happy to know that our team is consistently helpful and professional. Your feedback is greatly appreciated. If you ever need anything, we're here for you. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Veronica Rubio
September 10, 2024
5
out of
5
rating by Veronica Rubio
"I never signed up with a car insurance so fast! I had been call different insurances to get quotes which were literally 10-15minutes long! This was the best deal and fastest insurance I have come across in years!"
We responded:
"Veronica, thank you for your wonderful review! I'm glad you found our car insurance process quick and efficient. It's great to know we could provide you with a deal that met your needs. If you have any questions or need further assistance, feel free to reach out anytime. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Edan Bouskila
August 1, 2024
5
out of
5
rating by Edan Bouskila
"Came through one of my friends and I’m so happy I did, amazing service and great prices, quick response as well , I will recommend for anyone who asks me."
We responded:
"Hey Edan! Thanks a ton for the awesome review! I'm really glad you had a great experience with our service and prices. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
daniel
March 19, 2024
5
out of
5
rating by daniel
"So far so good ,just getting started. Eve was very knowledgeable And helpful on getting me started answering questions on my new policy, thank you Eve."
We responded:
"Daniel, we are thrilled to hear that Eve was able to assist you in getting started with your new policy and provide you with knowledgeable and helpful service. Thank you for choosing our office, and we look forward to continuing to provide you with excellent service. Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Ryan Mathews
January 27, 2024
5
out of
5
rating by Ryan Mathews
"Great team here. They always pick up the phone and are very professional."
We responded:
"Ryan, thank you! We appreciate your trust in us to take care of your insurance policies."
Yiyi Jin
October 27, 2023
5
out of
5
rating by Yiyi Jin
"I had a great experience working with Shawn. He has been super helpful guiding me through the process and coming up with a policy that suits my needs. When I had to submit claims he and the team have been responsive when called upon. Shawn has also been a great advisor on insurance and I'd recommend Shawn and the firm to any friend in need in a heartbeat."
We responded:
"Yiyi, thank you for taking the time to share your positive experience with our office, and I'm delighted to hear that you had a great experience working with Shawn. It's always our goal to provide exceptional service, and Shawn truly exemplifies our commitment to guiding our clients through the insurance process effectively. We appreciate your trust and recommendation, and we look forward to assisting you with your insurance needs in the future. If you have any more questions or require further assistance, please don't hesitate to reach out!"
Julian Mendez
October 24, 2023
5
out of
5
rating by Julian Mendez
"Thanks a lot for your help in getting an insurance for my car !"
We responded:
"Julian, thank you for the five stars! Our team values your confidence in us to handle your auto insurance policies."
Marque Berthet Marie-Anne
October 23, 2023
5
out of
5
rating by Marque Berthet Marie-Anne
"Nous sommes très satisfaits de l'ouverture de notre assurance voiture auprès d Eve. Celle ci a été extrêmement réactive, très claire et d un réel support pour nous! Merci encore"
We responded:
"We love seeing reviews like this, Marque! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Kendra
October 16, 2023
5
out of
5
rating by Kendra
"Wow, I've gotta give a huge shoutout to Trevor Lam and his State Farm crew. These folks really know how to make you feel good about insurance! They made choosing auto and life insurance a breeze. They explained all the options thoroughly, so I didn't feel lost. And they never left me hanging – always quick to reply and answer my questions. What really blew me away is how well they know their stuff. They're like walking encyclopedias of insurance knowledge. You can tell they genuinely care about helping you get the right coverage. Overall, my experience with Trevor and his team was a total win."
We responded:
"Kendra, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Lily Colby
June 23, 2023
5
out of
5
rating by Lily Colby
"Agent Shawn Lee is amazing!! So professional, kind and responds PROMPTLY, which I value immensely. Can't recommend him and this branch enough!"
We responded:
"Hi Lily! Thank you for the amazing review. Shawn is a great asset to our agency and we are so glad to hear that he provided wonderful service."
Emeline Hanozin
June 23, 2023
5
out of
5
rating by Emeline Hanozin
"I reached out to Ève to help me with my auto insurance when I arrived in US. This is very convenient to be able to speak in my native language (French). She made sure I understand how insurance in CA work and always gives me great advice. I highly recommend the friendly team from Trevor Lam’s State Farm Agency!"
We responded:
"Thank you, Emeline, for your positive feedback and for acknowledging the exceptional assistance provided by Eve. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. Welcome to The US!"
Brandon Pagliaro
June 1, 2023
5
out of
5
rating by Brandon Pagliaro
"So happy with the service I got from Kristen the other day. She throughly explained my coverage and made sure my plan was exactly suited for me. I recently worked with Kristen on adding a new car to my policy. She was very nice and knowledgeable. She made sure I understood all my coverages and was even able to get me better protection! I would recommend working with Trevor Lams office!"
We responded:
"Thank you, Brandon, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kristen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Ryan Kanetoku
May 26, 2023
5
out of
5
rating by Ryan Kanetoku
"Great service and very quick response time. No complaints!"
We responded:
"Thank you so much for working with our State Farm Agency. We're excited for you and your new place! Don't hesitate to call us if we can help with anything! Mahalo Nui Loa! Trevor can't wait to go golf with you!! See you soon!"
Christopher Villegas
May 22, 2023
5
out of
5
rating by Christopher Villegas
"I wanted to change car insurance so decided to call State Farm for a quote. I recommend you ask to speak with Eve as she was very helpful and did her best to get me what I wanted. She even reviewed my initial quote and was able to find and fix a minor mistake that brought down the price of my insurance. We went back and forth on different plans and bundles in order to get into the price range that I wanted. I had a direct phone number I could reach her at which was so amazing since my previous company would have me on hold for 2 hours and would not provide a direct contact line. I look forward to being covered by State Farm."
We responded:
"Lluvia, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"