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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Yiyi Jin

October 27, 2023

5  out of  5 rating by Yiyi Jin
"I had a great experience working with Shawn. He has been super helpful guiding me through the process and coming up with a policy that suits my needs. When I had to submit claims he and the team have been responsive when called upon. Shawn has also been a great advisor on insurance and I'd recommend Shawn and the firm to any friend in need in a heartbeat."

Julian Mendez

October 24, 2023

5  out of  5 rating by Julian Mendez
"Thanks a lot for your help in getting an insurance for my car !"

Marque Berthet Marie-Anne

October 23, 2023

5  out of  5 rating by Marque Berthet Marie-Anne
"Nous sommes très satisfaits de l'ouverture de notre assurance voiture auprès d Eve. Celle ci a été extrêmement réactive, très claire et d un réel support pour nous! Merci encore"

Kendra

October 16, 2023

5  out of  5 rating by Kendra
"Wow, I've gotta give a huge shoutout to Trevor Lam and his State Farm crew. These folks really know how to make you feel good about insurance! They made choosing auto and life insurance a breeze. They explained all the options thoroughly, so I didn't feel lost. And they never left me hanging – always quick to reply and answer my questions. What really blew me away is how well they know their stuff. They're like walking encyclopedias of insurance knowledge. You can tell they genuinely care about helping you get the right coverage. Overall, my experience with Trevor and his team was a total win."

Lily Colby

June 23, 2023

5  out of  5 rating by Lily Colby
"Agent Shawn Lee is amazing!! So professional, kind and responds PROMPTLY, which I value immensely. Can't recommend him and this branch enough!"

Emeline Hanozin

June 23, 2023

5  out of  5 rating by Emeline Hanozin
"I reached out to Ève to help me with my auto insurance when I arrived in US. This is very convenient to be able to speak in my native language (French). She made sure I understand how insurance in CA work and always gives me great advice. I highly recommend the friendly team from Trevor Lam’s State Farm Agency!"

susanna hernandez

June 9, 2023

5  out of  5 rating by susanna hernandez
"I highly recommend contacting this office to get your insurance set up! Kristen P. helped me set up life insurance and it was a breeze. I was nervous on getting the process started but she guided me throughout the application and underwriting process. Amazing customer service. Thank you! :)"

Brandon Pagliaro

June 1, 2023

5  out of  5 rating by Brandon Pagliaro
"So happy with the service I got from Kristen the other day. She throughly explained my coverage and made sure my plan was exactly suited for me. I recently worked with Kristen on adding a new car to my policy. She was very nice and knowledgeable. She made sure I understood all my coverages and was even able to get me better protection! I would recommend working with Trevor Lams office!"

Ryan Kanetoku

May 26, 2023

5  out of  5 rating by Ryan Kanetoku
"Great service and very quick response time. No complaints!"

Christopher Villegas

May 22, 2023

5  out of  5 rating by Christopher Villegas
"I wanted to change car insurance so decided to call State Farm for a quote. I recommend you ask to speak with Eve as she was very helpful and did her best to get me what I wanted. She even reviewed my initial quote and was able to find and fix a minor mistake that brought down the price of my insurance. We went back and forth on different plans and bundles in order to get into the price range that I wanted. I had a direct phone number I could reach her at which was so amazing since my previous company would have me on hold for 2 hours and would not provide a direct contact line. I look forward to being covered by State Farm."

Wendy Fang

May 18, 2023

5  out of  5 rating by Wendy Fang
"My agent is Eve and she made my car insurance transition a smooth process despite how chaotic an east-to-west coast moving situation can be! She also helped guide me through the steps/information to help register my car in Cali. DMV stuff can always be confusing so it was helpful to get some knowledge about the necessary documents from a reliable source. I’ve been a State Farm customer for many years and thanks to Eve’s help, will remain one for the coming years."

Mike Witkowski

May 5, 2023

5  out of  5 rating by Mike Witkowski
"Very prompt in responding to emails. Very knowledgeable about our insurance needs, very friendly agents. Able to reach via phone and emails."

Sushil Jacob

April 28, 2023

5  out of  5 rating by Sushil Jacob
"Wonderful agents, quick service. Thank you for helping me with my car repair."

D L

April 28, 2023

5  out of  5 rating by D L
"We moved to California in 2022 and needed a new insurance company. They were recommended, and I can't tell you how pleased I am that I am using Trevor Lam - State Farm Insurance Agency. Every person who has assisted me with my insurance needs has been professional, helpful, resourceful and knowledgeable. Eve and Shawn helped us so much with our car insurance, renters insurance, earthquake insurance and other insurance. They built a relationship with me and are familiar with me and my needs. I know that they'll always be there to take care of me and look out for me. Linda has been so helpful to make sure that my car claim after our car accident went smoothly. She would reach out to me if there was a problem and tell me how it was being handled. She told me when papers where coming and what to sign and what to send back. The idea that I didn't have to worry about anything and that Linda was on top of it helped me not worry about how my claim was going. I am very happy with how Linda handled the whole situation and how State Farm handled my claim. I will continue to use State Farm for my insurance in the future. Thank you to everyone in the office."

figure1a

April 12, 2023

5  out of  5 rating by figure1a
"Trevor and his team are great. They go the extra mile to make sure any issues that you are dealing with are taken care of."

Beth Hailes

April 6, 2023

5  out of  5 rating by Beth Hailes
"Eve is so pleasant and helpful. She helped me get the best quote for my 2 cars. I best recommend them for low rates and best costumer service."

Maria Rubalcava

March 17, 2023

5  out of  5 rating by Maria Rubalcava
"Samantha was wonderful! Helped me understand how everything works and explained everything in detail. Answered every question I had and was very patient with me! Thank you Samantha! I would 100% recommend State Farm insurance!"

Anthony Vitan

March 8, 2023

5  out of  5 rating by Anthony Vitan
"I submitted a request to State Farm for an insurance quote back in November of 2022. Samantha was assigned to assist me. Samantha was very communicative and reviewed all my options with me. She was very clear and professional. At that time I decided not to chance insurance provider. Fast forward to March. For an unknown reason Geico raised my rates. So naturally I decided to shop around again. I contacted Samantha and she got back to me quickly. She reviewed my details and even suggested I bundle renter's insurance because it could further lower my rates. Well, I did decide to switch and go with Samantha and State Farm. The process was smooth and painless. Thank you!"

Hemavattie Ramtahal

February 11, 2023

5  out of  5 rating by Hemavattie Ramtahal
"I recently worked with Kristen on setting up life insurance and she was amazing! Very professional and easy to work with!"

Samantha Kraft

February 10, 2023

5  out of  5 rating by Samantha Kraft
"Kristen was very knowledgeable and helpful. She has great customer service skills!"

Louis Pagliaro

February 10, 2023

5  out of  5 rating by Louis Pagliaro
"Thank you Trevor and your team. It's a pleasure to work with your team. They are very professional and nice to work with. Thank you Kristen for always helping me and providing me with the help and answers I need. Great office - I would highly recommend this office with you need insurance. 5 STARS all around. Thanks"

Mark Weston

February 10, 2023

5  out of  5 rating by Mark Weston
"i had a fender bender. State Farm took care of all the paperwork and phone calling. all i really had to do was drop off my car. i had G & C in Windsor, CA do the work. they are my go to auto body repair company."

Dominique Audet

February 3, 2023

5  out of  5 rating by Dominique Audet
"Our vehicle was damaged by a tree limb in the recent storms and the claim was settled quickly and efficiently. The team was in touch with us regularly both via text, phone calls and emails. And the entire process was seamless and we were able to resolve the claim very quickly. Really appreciated everyone's efforts and professionalism."

Raphael Kotoisuva

February 3, 2023

5  out of  5 rating by Raphael Kotoisuva
"Eve is the best"

Michelle Clark

January 6, 2023

5  out of  5 rating by Michelle Clark
"Working with Shawn Lee has been wonderful."