State Farm® Insurance Agent Trevor Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
alyssia bruce
February 19, 2025
5
out of
5
rating by alyssia bruce
"I highly recommend Tremaine!! He is very kind, prompt, and communicative! He was able to help me save money on my car insurance and get life insurance for my baby and I!!"
Jenifer Pelayo
February 14, 2025
5
out of
5
rating by Jenifer Pelayo
"Shout out to Tremaine! Truly outstanding with customer service! Super knowledgeable and makes sure all your questions are answered to your satisfaction! Love State Farm! ❤️"
We responded:
"Thank you, Jenifer! I'm happy to hear about your positive experience with Tremaine. His dedication to providing exceptional service and ensuring all your questions are addressed is truly appreciated. We're grateful to have you as part of our State Farm family. If you need any assistance in the future, feel free to reach out!"
Elizabeth Burkhead
February 12, 2025
5
out of
5
rating by Elizabeth Burkhead
"Would like to give a shout out to Tremaine Freese at Trevor Lam, State Farm Insurance in San Rafael. Have been going there for insurance for many years and enjoy the interactions with everyone there! They're all very helpful."
We responded:
"Thank you, Elizabeth, for your kind words! I'm glad to hear that Tremaine and the rest of the team have been helpful during your visits. We truly appreciate your continued support over the years. If you ever have any questions or need assistance, feel free to reach out to us anytime!"
Trisha Alves
February 11, 2025
5
out of
5
rating by Trisha Alves
"I wanted to give 5/5 to Tremaine in Trevor Lam’s office. I just wanted to say I am highly impressed at how knowledgeable and quick he is. Not to mention kind and graceful. Definitely recommend!"
We responded:
"Thank you, Trisha! I'm so happy to hear about your positive experience with Tremaine. His knowledge and efficiency, paired with his kindness, truly make him a valuable part of our team. We appreciate your recommendation and are here for any of your insurance needs!"
Doesnt Matter
February 11, 2025
5
out of
5
rating by Doesnt Matter
"Tremaine in Trevor Lam’s office is phenomenal! Incredibly prompt, very knowledgeable, and so eager to help. I would recommend him a million times over."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Tremaine provided such prompt and knowledgeable service. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
Betsy McGee
February 8, 2025
4
out of
5
rating by Betsy McGee
"All agents and staff are friendly and approachable and they do a great job of explaining the policies and government guidelines that often dictate their actions. Very happy with the service."
We responded:
"Thank you, Betsy, for sharing your experience! I'm glad to know that you found our team friendly and approachable. We strive to make sure policies and guidelines are clearly explained. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
William Goldsborough
February 6, 2025
5
out of
5
rating by William Goldsborough
"It was a pleasure dealing with Trae. Very reliable in following through with quotes and returning calls re changes in law and regulations. Quite knowledgeable generally."
We responded:
"Thank you, William! I'm glad to hear that Trae was able to assist you effectively. His reliability and knowledge are truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Larry coyne
January 29, 2025
5
out of
5
rating by Larry coyne
"Experience was very good"
We responded:
"Thank you, Larry! We're happy to know you had a good experience with our team. If you have any questions or need further assistance, feel free to reach out."
Marina Johnson
January 9, 2025
5
out of
5
rating by Marina Johnson
"Anissa was super sweet and convinient to situate my bill out with! Thank you so much!"
We responded:
"I'm glad to hear that Anissa was able to assist you with your bill so conveniently, Marina! Thank you for sharing your positive experience with us. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Ariadne ENDRESS
January 7, 2025
5
out of
5
rating by Ariadne ENDRESS
"We have been with State Farm for all of our insurance needs for over forty years. The reason was underscored again today when Linda from Trevor Lam's San Rafael office went above and beyond to get underwriters to see that our cabins in the woods were in fact fire safe and though they are old, still are maintained with safety as a priority. My hat goes off to Linda and Trevor's office for being so helpful and for providing such personalized service to their clients. Ada nd Clive Endress San Rafael, CA"
We responded:
"Thank you, Ariadne, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
John Dohn
December 31, 2024
5
out of
5
rating by John Dohn
"I had the most pleasant experience with Julia today. She was so knowledgeable and thoughtful of my time, as she helped me restructure my insurance coverage. She communicated very well , and I was thoroughly impressed. I am glad that she is a part of Trevor's State Farm Team. John Dohn"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Julia was able to assist you effectively and make the process smooth. Her dedication and expertise are truly valued, and we're grateful to have her on our team. If you have any further questions or need assistance in the future, feel free to reach out."
julia sotelo
December 27, 2024
5
out of
5
rating by julia sotelo
"The staff was incredibly friendly and went above and beyond to ensure I had a great experience. Thank you for the information and answering all my questions."
We responded:
"Thank you, Julia, for sharing your experience! I'm happy to know that our team made a positive impact and provided you with the information you needed. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Diana Benner
December 19, 2024
5
out of
5
rating by Diana Benner
"We are a relatively high-maintenance client because we are often requesting certificates for our clients. The whole team, Trevor, Shawn, Tremaine, and Anissa have been very kind, responsive, patience and quick in responding to our requests."
We responded:
"Thank you, Diana, for your wonderful feedback! I'm glad to hear that Shawn, Tremaine, and Anissa have been able to assist you effectively. It's great to know that our team's responsiveness and patience have met your needs. We're here to help, so feel free to reach out anytime you need assistance!"
Alison Hamburg
December 17, 2024
5
out of
5
rating by Alison Hamburg
"Anissa, the receptionist, gave me a courtesy call after I submitted a claim to make sure everything was going smoothy, and was very friendly and willing to help."
We responded:
"Thank you, Alison, for sharing your experience! I'm glad to hear that Anissa was able to assist you with such friendliness and care. Our team is dedicated to ensuring everything goes smoothly for our customers. If you have any further questions or need assistance, feel free to reach out to our office anytime!"
Bob Cappelloni
December 9, 2024
5
out of
5
rating by Bob Cappelloni
"I feel strongly that my insurance needs are professionally and competently reviewed. My insurance positions are clearly explained and my personal needs are fairly evaluated."
Christine Lindner
December 5, 2024
5
out of
5
rating by Christine Lindner
"Anissa was very professional and helpful."
We responded:
"Anissa is indeed a valuable member of our team, and I'm glad she was able to assist you professionally. Thank you for sharing your positive experience, Christine! If you need any further assistance, feel free to reach out."
Alex Lustberg
December 4, 2024
5
out of
5
rating by Alex Lustberg
"Great service, proactive. Anissa always a pleasure!"
We responded:
"Alex, thank you for your wonderful review! We're glad you found our service proactive and enjoyable. Anissa is indeed a valuable part of our team, and we're happy to hear she made a positive impact on your experience. If you need any further assistance, don't hesitate to reach out!"
Nela Lopez
November 28, 2024
5
out of
5
rating by Nela Lopez
"Very sweet people"
We responded:
"Nela, thank you for your kind words! We're happy to know you had a positive experience with our team. If you ever need anything else, feel free to reach out!"
Tremaine Fletcher
November 21, 2024
5
out of
5
rating by Tremaine Fletcher
"Could not be happier with service I received! Do yourself a. Favor and swing by."
We responded:
"Tremaine, I'm so glad to hear you're happy with the service you received! Your recommendation means a lot to us. If you ever need anything else, feel free to stop by. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Jon Marks
November 21, 2024
5
out of
5
rating by Jon Marks
"I've carried my insurance with this office for 35 years (since my first car!) and have always experienced the utmost professionalism, courtesy and service. Tre was particularly helpful today, and reminded me why I've never left State Farm."
We responded:
"Jon, thank you for your loyalty over the past 35 years! We're grateful for your kind words and are happy to know that Tre provided you with the excellent service you’ve come to expect from our office. It's customers like you who make our work so rewarding. If you ever need anything, we're here for you. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
kyra moore
November 16, 2024
5
out of
5
rating by kyra moore
"Anissa has been nothing but helpful and has gone above and beyond to get answers for me on a few minor dilemmas. She calls back in a timely manner and most importantly when she says she will. She’s very open and honest and cares about her job and the customer. I’ve never had a more personal experience with insurance and I’m used to always speaking to someone different but with State Farm I get to speak to the same person every time and don’t feel like I’m starting from scratch explaining myself. I don’t always hear what I want to hear after problem solving but if anybody’s going to deliver any bad news I’d prefer it to be her. She’s very kind and very knowledgeable and anything she doesn’t know she gets the answer from her manager quickly and gets back to me. I love her customer service and think more people should be like her. She truly made my experience a lot better 🤍. Thank you Anissa."
We responded:
"Kyra, thank you for sharing your experience! I'm glad to hear that Anissa has been so helpful and attentive to your needs. It's wonderful that her dedication and consistency have made your interactions with our office more personal and efficient. We truly value her commitment to providing excellent customer service. If you ever need further assistance, don't hesitate to reach out. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Marianne Heath
November 9, 2024
5
out of
5
rating by Marianne Heath
"All the folks at State Farm in San Rafael are truly wonderful. So friendly, helpful and really take the time to engage with their clients and educate them with proper insurance needs. Something that is rare these days. I highly recommend them!"
We responded:
"Marianne, Thank you so much for your wonderful review! I'm glad to hear that you found our team in San Rafael friendly and helpful. We truly value taking the time to engage with our customers and ensuring they understand their insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Aideth Lopez
November 8, 2024
5
out of
5
rating by Aideth Lopez
"Hello this is from Andrea Smith, and I wanted to share my experience with Anissa! She was very helpful with the right information that I needed eventually though I had some difficulties to understand the procedure of paperwork during the process on my account! She was very polite and patient giving an awesome costumer service. Anissa wanted to say thank you for helping me throughout the whole time, I truly appreciate it a lot . Thank you!!"
We responded:
"Aideth, thank you for sharing your experience! I'm glad to hear that Anissa was able to provide you with the information you needed and that her patience and politeness stood out during the process. We truly appreciate your kind words and are grateful to have Anissa on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"
Rodney Whiting
November 6, 2024
5
out of
5
rating by Rodney Whiting
"Hello, I just wanted to let you and everyone know what an outstanding job Eve does at state farm. I have two policies with state farm and Eve handles it all so easy. And now after bringing Anissa on board it's even better. Anissa was/is super knowledgeable and friendly she's a big part of why I stayed and will continue them. She had the answers I needed and came back with the numbers I wanted. Way faster and easier than I thought. I'm hoping both Anissa and Eve stay together, they make a great team and Anissa will help with everything possible. I'll be staying there and would recommend to anyone looking for insurance. Thank you Rodney Whiting"
We responded:
"Thank you, Rodney, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eve, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Tashyia Smith
October 30, 2024
5
out of
5
rating by Tashyia Smith
"Alissa has been great with me, very patient, may have spelled her name wrong. But she made sure to respond to my request in a timely manner and very nice. Thank you"
We responded:
"Hi Tashyia, Anissa is indeed a valuable part of our team, and I'm happy to know she provided you with such patient and timely service. Your kind words mean a lot to us. If you need any further assistance, we're always here to help. Mahalo for sharing your experience! - Trevor Lam - State Farm Insurance Agent, San Rafael, CA"